Speaking Topics
“It’s Not That Hard”
Winning at Building Customer Loyalty
Take the initiative, soar above the crowd. Gain the competitive edge you need to take your company from “ordinary” to “outstanding”. Learn the fundamentals, set the standards and mesmerize your client’s. Leave your legacy in customer care.
It’s not that hard.
What we do
Give new ideas
Our main goal is not just to be your adviser, but to give fresh and valuable ideas to make your business grow and develop.
Investigate business in detail
It is impossible to give effective consultations without understanding how everything works. That's what we do in the first place.
Deep analysis
Every business needs to be deeply analyzed so that our business consultant could understand what this business lacks to become profitable.
Cooperate with people
Business consulting means working with people. It can turn out advantageous for business if a consultant is using a correct approach to client.
Hiring educated professionals
Our team consists only of true specialists whose education and skills were repeatedly tested, so we know how to find a proper specialist.
Communicate with world’s businesses
To understand what modern business in a certain country needs, our team members constantly study the latest business trends.
Think about people
We believe modern businesses should fully rely on people who form them, so it is also very important to think about your workers' relaxation.
Light the way of top businesses
Each of our experts and specialists has a huge store of business knowledge, that's why we know how to create a competitive company from scratch.
Continue to develop
As any other modern company, a consulting business should always develop, therefore we pay a lot of attention to it.
Leadership
Reveal the secrets of becoming a true leader of your own company. Maybe it’s easier than you thought?
aboutmanagamentsolutions
Research reveals that 80% of problems experienced within an organization are people-related. Developing people to function at higher levels is what drives Gloria’s passion and commitment.
Gloria currently is owner and operator of GCO Consulting, and as a trainer and speaker specializes in customizing learning programs around customer care, communication
and leadership.
Trainings
CAA Saskatchewan has worked with Gloria Obrigewitsch for over 2 years, Gloria has provided our Call Centre staff with a number of customer service training programs customized to our business. Further to the customer service training programs Gloria has developed for CAA Saskatchewan we have retained her as a consultant to provide independent staff evaluations for our Customer Service Agents. Our Customer Service scores have improved greatly since Gloria has joined our team.
“Gloria’s passion and commitment come through in every session. She’s professional, flexible and FUN. Our employees come away from her classes believing in themselves and with the confidence to try new ideas!”
“Gloria’s professionalism and work goes beyond expectation. Further her evaluation has been received with glowing remarks and excellent levels of high quality content, delivery and enthusiasm.”
Working with GCO Consulting has been Astounding – Always focused on the objective of the training programs she provides. The level of standards she incorporates into her training is stupendous. Always honest & Trustworthy information & Feedback which really helps the growth of my companies. I also was able to contract GCO Consulting out for events such as trade show training with staff & News and radio Broadcasting in the public eye to represent myself. With my personal experience i would recommend Gloria Obrigewitsch (GCO Consulting) To the next business looking to take that extra step of professionalism with
CAA Saskatchewan has worked with Gloria Obrigewitsch for over 2 years, Gloria has provided our Call Centre staff with a number of customer service training programs customized to our business. Further to the customer service training programs Gloria has developed for CAA Saskatchewan we have retained her as a consultant to provide independent staff evaluations for our Customer Service Agents. Our Customer Service scores have improved greatly since Gloria has joined our team.
“Gloria’s passion and commitment come through in every session. She’s professional, flexible and FUN. Our employees come away from her classes believing in themselves and with the confidence to try new ideas!”